Following Holly's Work

Fill out the Newsletter Sign Up form on the home page of the site: www.hollytimberlake.com.

Privacy and trust are very important to me, so you can be assured that any mailing information you provide will never be given out or sold. And, if you wish to be removed from the mailing list at any point, there are easy instructions at the bottom of each email.

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Website Difficulty?

 

If you have trouble purchasing any one of Holly's Offerings, please read these important instructions. If you haven't seen a follow up purchase email from me, please read below, if needed, to learn how to find your missing automated email.  Since I'm an electric person and am always seeming to trip up the smooth flowing of electronics, I certainly understand if there are problems! Please call my assistant, so she can help you resolve the difficulty in the contact form box below.

 

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Purchase Problems?

 

Purchase problems for live teleconferences are processed up until 1 hour prior to the actual teleconference.
Purchase problems for all other products are processed on Tuesdays through Thursdays, excluding US holidays.
All purchases generate an automated email. If you do not receive your email, there may be a few explanations:

 

• The email went into your SPAM folder.

• You have a different email address registered with PayPal and the email went to that address.

• You are not recognizing the Sender of the email, which is Office@HollyTimberlake.com.  

• The email actually did not arrive. This sometimes happens with aol.com, hotmail.com, live.com, and yahoo.com. For some unknown reason, these providers simply discard the email.

If, after troubleshooting the above possible problems you have questions about the status of your purchase, please contact us: 

• Email using our Contact Form above.

• Call us at 330.653.5081

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Refund Policy

 

Live teleconference purchases are Final Sales, so are not refundable or exchangeable.  If you are unable to attend in real-time, the link for the teleconference becomes the link for the replay.

 

Live Event and Retreat deposits are refundable only up until 45 days before the event. Your refund will be for the deposit amount minus clerical handling fees, as well as PayPal transaction fees and currency conversion fees, if applicable.

 

If you are not satisfied with any product Dr. Holly offers, please let us know the reason within 30 days of purchase and we can process a refund via PayPal, less PayPal processing fees, and clerical fees. They are exchangeable for up to 2 years after your payment was made.